Terms & Conditions

1. General Terms
  • By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence or have given us your consent to allow any minor dependents to use this site.
  • Our store is hosted on Shopify Inc., which provides us with an online platform to sell our products and services.
2. Intellectual Property
All content included on this site, including but not limited to text, graphics, images, videos, and software, is the property of SmartPlayEx or its content suppliers and protected by international copyright laws. Any use, reproduction, or distribution of this content without permission is strictly prohibited.

3. Account Information and Privacy
  • When creating an account, you must provide information that is accurate, complete, and current at all times.
  • We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and protect your information.
4. Products and Services
  • We strive to display our products accurately, including colors, specifications, and pricing. However, we cannot guarantee that your device's display of any color will be accurate.
  • Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.
5. Shipping and Delivery
  • Shipping costs and delivery times will vary depending on your location and the shipping method selected. Estimated delivery times are provided at checkout.
  • Delays may occur due to unforeseen factors, including but not limited to weather conditions, holidays, or customs processing.
6. Returns and Refunds
  • Return Policy: You may return most new, unopened items within 30 days of delivery for a full refund.
  • Refunds: Refunds will be processed to the original payment method within 7–10 business days after the return is received.
  • Non-Returnable Items: Certain items are not eligible for return, such as clearance items, gift cards, or personalized items.
Please review our Return Policy for complete details.

7. Payment and Billing
  • All payments are processed securely, and we do not store credit card details.
  • You agree to provide accurate payment information and acknowledge that unauthorized transactions may result in cancellation of your order.
8. Promotions and Discounts
  • Any promotional offers or discounts are limited to one per customer and cannot be combined with other offers.
  • SmartPlayEx reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
9. Limitation of Liability
  • SmartPlayEx will not be liable for any damages, losses, or claims arising from the use or inability to use our products or services.
  • To the fullest extent permitted by law, SmartPlayEx disclaims all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.

10. Indemnification
You agree to indemnify and hold SmartPlayEx, its affiliates, and employees harmless from any claim or demand, including reasonable attorney's fees, arising from your breach of these Terms or violation of any law or rights of a third party.

11. Governing Law
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the state or country in which SmartPlayEx operates.

12. Changes to Terms and Conditions
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

13. Contact Us
For any questions about these Terms and Conditions, please contact us at:

Phone: 0313 1736888
Email: smartplayex@gmail.com
Address: Sabzwari Colony house No 241 Multan, 60000 Pakistan